technical customer service jobs online jobs for students 2022 Latest Jobs Salary $16.50 an hour humaryjobs
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| technical customer service jobs online jobs for students 2022 Latest Jobs Salary $16.50 an hour humaryjobs |
technical customer service jobs online jobs for students 2022 Latest Jobs
Customer Service Remote Agent
Salary $16.50 an hour
Job details
Salary
$16.50 an hour
Job Type
Part-time
Remote
Benefits
Pulled from the full job description
Dental insurance
Paid training
Vision insurance
Full Job Description
Become a member of our legendary Customer Service Team. Train and work from the comfort of your home office. Seasonal and year-round positions available for our day shifts.
If you’d like the ability to go above and beyond for your customers as a remote agent, we invite you to become a member of our legendary Customer Service Team, voted America’s Best Customer Service by Newsweek. We believe every customer deserves the absolute best. That’s just what you’ll deliver, each step of the way.
After completing our world-class paid training from the comfort of your home office, you will have the ability to assist our customers in a professional, courteous, and helpful manner.
Prior experience includes:
Great customer service skills.
Enthusiastic, friendly, and professional verbal communications.
Proficient with the internet, data entry, and the ability to swiftly move between multiple programs.
Comfortable independently troubleshooting computer issues.
Highly reliable and punctual.
Organized, accurate, and detail oriented.
Starting Pay: $16.50/hour
+ $1/hr weekend premium starting Friday at Noon through Sunday at 11:59 pm
Paid Training:
Monday-Friday, 8:00 a.m.-4:00 p.m. CST for two weeks
Various start dates available from September through October.
Availability after Training:
Three shifts per week with one being Saturday or Sunday
Select start time between 8:00-10:00 a.m., end time 6:00 p.m. CST
You may request one weekend off per month. Some weekends during special promotions and holiday peak will be excluded.
Holiday Peak Availability: Required workdays include Nov. 28, 29, Dec 5 and 6.
From Nov. 26 through Dec. 9, you must be available four shifts/week with one being Saturday or Sunday.
You will maintain the following technical requirements to ensure a great experience for our customers:
Dedicated stationary workspace with a closed door to ensure a noise-free office environment. Desk and chair that allows you to work safely and comfortably.
Consistently reliable high-speed internet supplied by a cable or DSL provider with minimum download speed of 30 megabits/second or greater. Wireless or satellite broadband service is not allowed.
Stand-alone monitor at least 24”; two monitors are recommended. The following are not compatible with the computer provided: TV, laptop, all-in-one computer, or tablet monitors.
Hard wired internet connection in your home office with modem/router connected within 6 feet of your desk. A phone landline is not required.
It is useful, but not required, to have access to a smartphone, tablet, or laptop for the ability to view training materials while practicing skills on your desktop.
Readiness to engage through the provided web camera for required meetings and training.
Lands’ End provides home agents with: Computer, keyboard, mouse, web camera & headset.
Physical Requirements:
This is a stationary position, continuously listening and talking with customers while working on a computer for 6–12-hour shifts.
Benefits:
Life, Vision, and Dental insurance are available to our part-time employees upon hire.
We are not accepting applications for residents of: AK, AR, CA, HI, KS, MT, NM, NY, RI, SD, VT, DC, WV, PR, or outside of the United States.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Customer Service Representative - Starting at $20/hourly
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.
Responsibilities:
Assist with evaluating and resolving service inquiries from clients across different platforms
Effectively use various computer systems to complete assigned tasks and address account inquiries
Develop and maintain working knowledge of specific groups of Citi products and services
Analyze and identify potential risks and identify solutions that meet client needs
Complete assigned tasks in an accurate and efficient manner
Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations
Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
1-3 years’ work experience in a related role
Proficient in Microsoft Office and Windows Operating Systems
Demonstrated experience solving customer service inquiries
Effective verbal and written communication skills
Ability to work in a fast pace environment
Excellent technical and data entry skills, including the utilization of a 10-key touchpad
Proven ability to navigate multiple systems and customer service platforms concurrently
Education:
High School diploma or equivalent
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Customer Service
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Job Family:
Service
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Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Customer Contact Center Associate
Job details
Salary
$5,518 - $6,907 a month
Job Type
Full-time
Remote
Qualifications
Customer service: 1 year (Preferred)
Work authorization (Preferred)
Benefits
Pulled from the full job description
401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Opportunities for advancement
Full Job Description
The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.
CalPERS seeks a customer service-oriented Associate Governmental Program Analyst (AGPA) in the Customer Experience Division (CXD), Customer Contact Center, Member Team.
Under the direction of the Staff Services Manager I, and working with division management, the Associate Governmental Program Analyst independently performs the more responsible, varied, and complex technical analytical duties to support CalPERS customer service goals and objectives and applies PERL and PEMHCA provisions to provide assistance to active and retired members, employers, beneficiaries, and the general public.
Telework Information: This position is eligible for a full-time remote schedule, with a requirement to occasionally report to the office.
Desirable Qualifications: In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of Public Employees’ Retirement Law (PERL), Public Employees’ Medical Health Care Act (PEMHCA) rules and regulations, departmental policies and procedures, and other related statutes, laws, rules, Regulations, and legislation
Demonstrates excellent attendance and punctuality
Possesses basic computer skills and software application use
Demonstrates a positive attitude, flexibility, and dependability in all workplace activities
Demonstrates excellent verbal and written communication skills and strong organizational skills
Demonstrates professional customer service and strong interpersonal skills
Job Type: Full-time
Pay: $5,518.00 - $6,907.00 per month
Benefits:
401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance
Work from home
Schedule:
8 hour shift
Experience:
Customer service: 1 year (Preferred)
Work Location: Remote
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